The human resources department is an integral part of the running of any business. It can also play a significant role in the overall success of a company. Therefore, it is important that your HR department is running as well as possible. This does not just mean improving the team, however. It is also important to take a good look at the leadership within the HR department and recognise ways that the leaders can improve.
Leaders are an example to the rest of the team and their ways of working will have an impact on the staff. While using a HR system has many benefits for the successful leadership of the HR department, there are other steps that leaders can take to improve the running of their department.
Here are 5 tips for better HR leadership:
1. Start talking
One habit that HR leaders have is to count and measure everything. Instead of doing this, you should concentrate on talking to your employees and your managers. Find out what the expectations of your managers are and talk to employees about their needs. Find out what really matters to everyone in the business. Good communication is essential to the effective and efficient running of the HR department, be more proactive.
2. Active listening
Another important element of good communication is listening. When colleagues speak to you, it is important that you clearly listen and absorb the information they are giving you. It is also important that the other person knows that you are listening too. You can demonstrate this by maintaining eye contact, responding to their requests and asking questions that encourage them to give you more information.
3. Observe language
It is not just about the language you use, good leadership involves listening to and observing the language used by others. Their tone of voice will reveal a lot about their feelings regarding a particular situation. Similarly, their use of positive or negative language will also reveal a lot. The way people speak can impact on the feelings and opinions of others in the department, so it is important to aim for an overall positive tone. Identifying people who consistently speak in a negative manner and have a negative impact on the team can help you to resolve this issue.
4. Watch body language
Body language is another important indicator of the feelings of your employees. Attending a course that helps you to identify different behaviours can be really helpful. Understanding body language can help you to identify when people are happy, worried, defensive or upset. How people act or behave can often reveal much more than the things they say. It is also important to be mindful of your own body language and the impression your actions and behaviour will give to your team.
5. Be a leader
A common mistake made by people in HR leadership roles is to try and be friends with everyone in the team. While being friendly is nice, it is not an important part of running an HR department. It is important to leave friendships aside and adopt a professional manner at all time. Leadership training can help you with this.
By following these tips, you can improve as a leader of an HR department. If you improve as a leader, this will impact positively on the whole HR department.